/ATL/CASHIR245 - Either CVV/CVC or CVV/CVC status can be entered but not both

SAP Error Message - Details

• Message type: E = Error

• Message class: /ATL/CASHIR -

• Message number: 245

• Message text: Either CVV/CVC or CVV/CVC status can be entered but not both

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message /ATL/CASHIR245 - Either CVV/CVC or CVV/CVC status can be entered but not both ?

  The SAP error message /ATL/CASHIR245 Either CVV/CVC or CVV/CVC status can be entered but not both typically occurs in the context of payment processing, particularly when dealing with credit card transactions. This error indicates that there is a conflict in the data being entered for the CVV (Card Verification Value) or CVC (Card Verification Code) fields.
  Cause:
  The error arises when both the CVV/CVC value and its status are provided simultaneously in a transaction. The system is designed to accept either the CVV/CVC code or its status (e.g., whether the CVV/CVC is valid or not), but not both at the same time. This is likely due to the way the payment processing logic is implemented in SAP, which expects a clear distinction between the two inputs.
  Solution:
  To resolve this error, you should ensure that only one of the following is provided in your transaction data:
  
  CVV/CVC Value: The actual code from the credit card.
  CVV/CVC Status: A status indicating whether the CVV/CVC is valid or not.
  
  Here are the steps to troubleshoot and fix the issue:
  
  Review Input Data: Check the data being sent to the SAP system for the transaction. Ensure that you are not populating both the CVV/CVC field and the CVV/CVC status field.
  Modify Data Submission: If you are using an interface or a program to submit the transaction, modify it to ensure that only one of the fields is populated based on your requirements.
  Test the Changes: After making the necessary adjustments, test the transaction again to confirm that the error no longer occurs.
  
  Related Information:
  
  Documentation: Refer to SAP documentation related to payment processing and credit card transactions for more details on how to handle CVV/CVC data.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context on handling CVV/CVC data.
  Support: If the issue persists after making the changes, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By ensuring that only one of the CVV/CVC fields is populated, you should be able to resolve the error and proceed with the transaction successfully.