/ASU/GENERAL214 - The person responsible for task was not found (line &)

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SAP Error Message - Details

  • Message type: E = Error

  • Message class: /ASU/GENERAL -

  • Message number: 214

  • Message text: The person responsible for task was not found (line &)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


AnswerBot

  • What is the cause and solution for SAP error message /ASU/GENERAL214 - The person responsible for task was not found (line &) ?

    The SAP error message /ASU/GENERAL214 indicates that the system could not find the person responsible for a specific task in the context of a business process, such as project management or workflow. This error typically occurs when the system is trying to assign a task to a user or role that does not exist or is not properly configured.

    Causes:

    1. Missing User Assignment: The user or role that is supposed to be responsible for the task is not assigned in the system.
    2. Incorrect User ID: The user ID specified in the task assignment may be incorrect or misspelled.
    3. Inactive User: The user account may be inactive or locked in the SAP system.
    4. Organizational Structure Issues: The organizational structure may not be set up correctly, leading to the inability to find the responsible person.
    5. Authorization Issues: The user may not have the necessary authorizations to be assigned to the task.

    Solutions:

    1. Check User Assignment:

      • Verify that the user or role is correctly assigned to the task in the relevant configuration settings.
      • Ensure that the user exists in the system and is active.
    2. Correct User ID:

      • Double-check the user ID or role name for any typos or errors.
    3. Activate User:

      • If the user account is inactive, reactivate it or unlock it if it is locked.
    4. Review Organizational Structure:

      • Ensure that the organizational structure is correctly defined and that the responsible person is part of the relevant organizational unit.
    5. Authorization Check:

      • Verify that the user has the necessary authorizations to be assigned to the task. This may involve checking roles and profiles assigned to the user.
    6. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance related to the module or process you are working with.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SU01 (User Maintenance) to check user details, PFCG (Role Maintenance) to check roles, or PPOME (Organizational Management) to review the organizational structure.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

  • AnswerBot is an artificial intelligence solution provided by tomco.ai.
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SAP messages fall into 3 different categories: Error messages (message type = E), Warnings (W) or Informational (I) messages.

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