Message type: E = Error
Message class: /ASU/GENERAL -
Message number: 214
Message text: The person responsible for task was not found (line &)
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/ASU/GENERAL214
indicates that the system could not find the person responsible for a specific task in the context of a business process, such as project management or workflow. This error typically occurs when the system is trying to assign a task to a user or role that does not exist or is not properly configured.Causes:
- Missing User Assignment: The user or role that is supposed to be responsible for the task is not assigned in the system.
- Incorrect User ID: The user ID specified in the task assignment may be incorrect or misspelled.
- Inactive User: The user account may be inactive or locked in the SAP system.
- Organizational Structure Issues: The organizational structure may not be set up correctly, leading to the inability to find the responsible person.
- Authorization Issues: The user may not have the necessary authorizations to be assigned to the task.
Solutions:
Check User Assignment:
- Verify that the user or role is correctly assigned to the task in the relevant configuration settings.
- Ensure that the user exists in the system and is active.
Correct User ID:
- Double-check the user ID or role name for any typos or errors.
Activate User:
- If the user account is inactive, reactivate it or unlock it if it is locked.
Review Organizational Structure:
- Ensure that the organizational structure is correctly defined and that the responsible person is part of the relevant organizational unit.
Authorization Check:
- Verify that the user has the necessary authorizations to be assigned to the task. This may involve checking roles and profiles assigned to the user.
Consult Documentation:
- Refer to SAP documentation or help resources for specific guidance related to the module or process you are working with.
Related Information:
SU01
(User Maintenance) to check user details, PFCG
(Role Maintenance) to check roles, or PPOME
(Organizational Management) to review the organizational structure.By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.
/ASU/GENERAL213 The person responsible for task & was not found (line &)
Self-Explanatory Message Since SAP believes that this specific error message is ...
/ASU/GENERAL211 Transaction & was not found (line &)
Self-Explanatory Message Since SAP believes that this specific error message is ...
/ASU/GENERAL215 A start time was not entered (line &)
Self-Explanatory Message Since SAP believes that this specific error message is ...
/ASU/GENERAL216 Workdays or working days have not been entered as offset (line &)
Self-Explanatory Message Since SAP believes that this specific error message is ...
SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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