Message type: E = Error
Message class: /ASU/GENERAL -
Message number: 213
Message text: The person responsible for task & was not found (line &)
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/ASU/GENERAL213
indicates that the system could not find the person responsible for a specific task in the context of a business process. This error typically arises in scenarios where a task or activity is assigned to a user or role that does not exist in the system or is not properly configured.Cause:
- Missing User Assignment: The user responsible for the task may not be assigned in the system.
- Incorrect User ID: The user ID specified for the task may be incorrect or misspelled.
- Inactive User: The user may be inactive or locked in the SAP system.
- Role/Authorization Issues: The user may not have the necessary roles or authorizations to be assigned to the task.
- Configuration Issues: There may be issues in the configuration of the workflow or task assignment settings.
Solution:
Check User Assignment:
- Verify that the user responsible for the task is correctly assigned in the relevant configuration settings.
- Use transaction code
SU01
to check the user details and ensure that the user exists.Verify User ID:
- Ensure that the user ID specified in the task is correct and does not contain any typos.
Check User Status:
- Confirm that the user is active and not locked. You can check this in the user maintenance screen (
SU01
).Review Roles and Authorizations:
- Ensure that the user has the necessary roles and authorizations to perform the task. You can check this using transaction code
PFCG
.Workflow Configuration:
- If the error occurs in a workflow context, review the workflow configuration to ensure that the task is correctly set up and that the user assignment is valid.
Consult Documentation:
- Refer to SAP documentation or support notes related to the specific module or process you are working with for additional troubleshooting steps.
Related Information:
Transaction Codes:
SU01
(User Maintenance)PFCG
(Role Maintenance)SWI1
(Work Item Selection)SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP's support portal for further assistance.
By following these steps, you should be able to identify and resolve the issue causing the error message /ASU/GENERAL213
.
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Self-Explanatory Message Since SAP believes that this specific error message is ...
/ASU/GENERAL210 Transaction or online program was not entered (line &)
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/ASU/GENERAL214 The person responsible for task was not found (line &)
Self-Explanatory Message Since SAP believes that this specific error message is ...
/ASU/GENERAL215 A start time was not entered (line &)
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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