/ACCGO/CAS_PTC170 - Start: Check of pricing TC item status

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/CAS_PTC -

• Message number: 170

• Message text: Start: Check of pricing TC item status

Self-Explanatory Message

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AnswerBot

• What is the cause and solution for SAP error message /ACCGO/CAS_PTC170 - Start: Check of pricing TC item status ?

  The SAP error message /ACCGO/CAS_PTC170 Start: Check of pricing TC item status typically relates to issues in the pricing procedure or the status of the pricing condition records in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error can occur during the processing of transactions that involve pricing calculations.
  Causes:
  
  Incorrect Pricing Configuration: The pricing procedure may not be correctly configured, leading to issues in determining the pricing status of the transaction item.
  Missing Condition Records: There may be missing or incomplete condition records for the pricing elements involved in the transaction.
  Status Issues: The status of the transaction item may not be set correctly, preventing the pricing check from being completed.
  Data Inconsistencies: There may be inconsistencies in the master data or transactional data that affect pricing.
  
  Solutions:
  
  
  Check Pricing Configuration:
  
  Review the pricing procedure configuration in the SAP system to ensure it is set up correctly.
  Verify that all necessary condition types are included in the pricing procedure.
  
  
  
  Review Condition Records:
  
  Check if the required condition records exist for the pricing elements involved in the transaction.
  If records are missing, create or update them as necessary.
  
  
  
  Verify Transaction Item Status:
  
  Ensure that the status of the transaction item is appropriate for pricing checks. This may involve checking the status in the relevant transaction or document.
  
  
  
  Data Consistency Checks:
  
  Perform data consistency checks to identify any discrepancies in master data or transactional data that could affect pricing.
  Use transaction codes like SE16 or SE11 to inspect relevant tables for inconsistencies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional guidance and troubleshooting steps.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the pricing logic to identify where the failure occurs. This may require technical expertise.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11 (Create Condition), VK12 (Change Condition), and VK13 (Display Condition) for managing pricing conditions.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem continues after following these steps, it may be beneficial to involve your SAP support team or a consultant with expertise in SAP pricing and billing processes.