/ACCGO/BR_TRUE_UP023 - Error during invoice cancellation

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/BR_TRUE_UP -

• Message number: 023

• Message text: Error during invoice cancellation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message /ACCGO/BR_TRUE_UP023 - Error during invoice cancellation ?

  The SAP error message /ACCGO/BR_TRUE_UP023 typically occurs during the invoice cancellation process in the context of the SAP system, particularly when dealing with the SAP S/4HANA Finance module or related applications. This error is often associated with issues in the accounting documents or inconsistencies in the data that prevent the cancellation from being processed successfully.
  Cause:
  
  Inconsistent Data: The error may arise due to inconsistencies in the accounting documents related to the invoice you are trying to cancel. This could be due to missing or incorrect entries in the related financial documents.
  Posting Period Issues: The posting period for the invoice may be closed, preventing any changes or cancellations from being made.
  Document Status: The invoice may already be in a status that does not allow for cancellation, such as being part of a completed financial statement or having been cleared.
  Configuration Issues: There may be configuration settings in the system that restrict the cancellation of certain types of invoices or transactions.
  
  Solution:
  
  Check Document Status: Verify the status of the invoice you are trying to cancel. Ensure that it is eligible for cancellation and not already cleared or part of a closed period.
  Review Posting Periods: Ensure that the posting period for the invoice is open. If it is closed, you may need to reopen the period or use a different method to reverse the transaction.
  Analyze Related Documents: Check for any related documents that may be causing the issue. This includes looking for any subsequent postings or adjustments that may affect the cancellation.
  Consult Configuration Settings: Review the configuration settings in the SAP system to ensure that there are no restrictions on the cancellation of invoices. This may require assistance from a system administrator or SAP consultant.
  Use Transaction Codes: Utilize transaction codes like FB08 (for reversing accounting documents) or FBRA (for reversing a document with a reference) to attempt the cancellation through alternative methods.
  Check for Notes and Patches: Look for any SAP Notes or patches that may address this specific error. Sometimes, SAP releases updates that fix known issues.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant notes that may provide additional context or solutions for this specific error message.
  Transaction Logs: Review the transaction logs for any additional error messages or warnings that may provide more insight into the issue.
  User Permissions: Ensure that the user attempting the cancellation has the necessary permissions to perform this action in the system.
  Consult Documentation: Refer to the official SAP documentation for guidance on invoice processing and cancellation procedures.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support or a qualified SAP consultant for further assistance.