/ACCGO/BR_TRUE_UP004 - Cannot set the true-up document to failed when status is &1

SAP Error Message - Details

• Message type: E = Error

• Message class: /ACCGO/BR_TRUE_UP -

• Message number: 004

• Message text: Cannot set the true-up document to failed when status is &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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AnswerBot

• What is the cause and solution for SAP error message /ACCGO/BR_TRUE_UP004 - Cannot set the true-up document to failed when status is &1 ?

  The SAP error message /ACCGO/BR_TRUE_UP004 indicates that there is an issue with setting the status of a true-up document to "failed" when its current status is not appropriate for this action. The message typically includes a placeholder &1 that represents the current status of the document, which is preventing the operation.
  Cause:
  The error occurs because the true-up document is in a status that does not allow it to be set to "failed." Common statuses that might trigger this error include:
  
  "In Process"
  "Completed"
  "Pending Review"
  
  The system has specific rules regarding the transitions between statuses, and attempting to set a document to "failed" from an inappropriate status will result in this error.
  Solution:
  To resolve this error, you should follow these steps:
  
  
  Check Current Status: Review the current status of the true-up document. You can do this by navigating to the document in the relevant SAP transaction or report.
  
  
  Determine Valid Status Transition: Understand the valid status transitions for true-up documents in your SAP system. This information can usually be found in the documentation or by consulting with your SAP administrator.
  
  
  Change Status Appropriately: If the document is in a status that does not allow it to be set to "failed," you may need to change it to a status that does allow this transition. For example, if the document is "In Process," you may need to complete or cancel it before you can set it to "failed."
  
  
  Consult Documentation: If you are unsure about the status transitions, refer to the SAP documentation or consult with your SAP support team for guidance on how to handle true-up documents.
  
  
  Error Handling: If you believe the document should be allowed to be set to "failed" based on your business process, you may need to review the configuration or custom logic in your SAP system that governs these status transitions.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context on true-up document processing.
  Transaction Codes: Familiarize yourself with transaction codes related to true-up documents, such as /ACCGO/BR_TRUE_UP or any other relevant transactions in your SAP environment.
  User Roles and Permissions: Ensure that you have the necessary permissions to change the status of true-up documents, as restrictions may also lead to errors.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.