Message type: E = Error
Message class: 87 - Localization Croatia: Messages
Message number: 401
Message text: Data conflict between JMBG and date of birth
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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The SAP error message 87401, which states "Data conflict between JMBG and date of birth," typically arises in systems that handle personal identification data, particularly in contexts where the JMBG (Jedinstveni Maticni Broj Gradana, or Unique Master Citizen Number) is used. This error indicates that there is a discrepancy between the JMBG provided and the date of birth associated with that JMBG.
Cause:
- Data Entry Error: The most common cause is a mistake in entering either the JMBG or the date of birth. This could be due to typographical errors or incorrect data being inputted.
- Database Mismatch: The JMBG may not match the date of birth in the database. This could happen if the JMBG was incorrectly assigned or if there are updates in the database that have not been reflected in the input data.
- System Configuration Issues: There may be issues with how the system is configured to validate JMBG and date of birth, leading to false positives in conflict detection.
Solution:
- Verify Data: Check the JMBG and date of birth for accuracy. Ensure that both pieces of information are entered correctly and match the official documents.
- Cross-Check with Database: If you have access to the database, verify that the JMBG corresponds to the correct date of birth. If there is a discrepancy, you may need to update the database or correct the input data.
- Consult Documentation: Review any relevant documentation or guidelines regarding the format and validation rules for JMBG and date of birth in your SAP system.
- Contact Support: If the issue persists after verifying the data, it may be necessary to contact your SAP support team or system administrator for further assistance. They may need to investigate potential configuration issues or data integrity problems in the system.
Related Information:
By following these steps, you should be able to resolve the error and ensure that the data is consistent and accurate.
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