7Q802 - Enter either a vendor or a customer

SAP Error Message - Details

• Message type: E = Error

• Message class: 7Q - Messages for new withholding tax functions

• Message number: 802

• Message text: Enter either a vendor or a customer

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message 7Q802 - Enter either a vendor or a customer ?

  The SAP error message 7Q802 ("Enter either a vendor or a customer") typically occurs in scenarios where a transaction or process requires the specification of either a vendor or a customer, but neither has been provided. This error is common in various SAP modules, particularly in Financial Accounting (FI) and Materials Management (MM).
  Cause:
  The error arises when:
  
  A user attempts to create or process a document (like an invoice, purchase order, etc.) that requires either a vendor (for procurement) or a customer (for sales) but fails to enter one of these mandatory fields.
  The system is configured to require either a vendor or a customer for the specific transaction being processed.
  
  Solution:
  To resolve the error, you should:
  
  Identify the Transaction: Determine which transaction you are trying to execute when the error occurs.
  Check Required Fields: Look for fields labeled "Vendor" or "Customer" in the transaction screen.
  Enter the Missing Information:
  
  If you are processing a purchase-related document, enter the appropriate vendor number.
  If you are processing a sales-related document, enter the appropriate customer number.
  
  
  Validate Data: Ensure that the vendor or customer you are entering is valid and exists in the system.
  Save the Document: After entering the required information, try saving or processing the document again.
  
  Related Information:
  
  
  Transaction Codes: This error can occur in various transaction codes, such as:
  
  FB60 (Enter Incoming Invoice)
  FB70 (Enter Outgoing Invoice)
  ME21N (Create Purchase Order)
  VA01 (Create Sales Order)
  
  
  
  Configuration Settings: In some cases, the requirement for either a vendor or customer can be influenced by configuration settings in the SAP system. If you have the necessary permissions, you may want to check the configuration in the relevant modules (FI/MM) to see if any settings are enforcing this requirement.
  
  
  User Permissions: Ensure that you have the necessary permissions to access vendor or customer data, as restrictions may prevent you from entering the required information.
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting.