5K663 - Release of data not possible as Survey Participation flag is 'No'.

SAP Error Message - Details

• Message type: E = Error

• Message class: 5K - HR: Messages for Canada

• Message number: 663

• Message text: Release of data not possible as Survey Participation flag is 'No'.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5K663 - Release of data not possible as Survey Participation flag is 'No'. ?

  The SAP error message "5K663 Release of data not possible as Survey Participation flag is 'No'" typically occurs in the context of SAP systems that involve survey participation, such as SAP Customer Relationship Management (CRM) or SAP Business Suite applications. This error indicates that the system is preventing the release of certain data because the survey participation flag is set to 'No'.
  Cause:
  The primary cause of this error is that the specific data or transaction you are trying to release is associated with a survey or feedback mechanism, and the system has determined that the relevant entity (such as a customer or a transaction) is not marked for survey participation. This could be due to:
  
  Configuration Settings: The survey participation flag may be set to 'No' in the configuration settings for the relevant business object.
  Master Data Settings: The customer or business partner master data may have the survey participation flag set to 'No'.
  Business Process Logic: The business process you are trying to execute may require survey participation, and the current settings do not allow for it.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in your SAP system.
  Ensure that the survey participation settings are correctly configured to allow for participation.
  
  
  
  Review Master Data:
  
  Check the master data of the customer or business partner involved in the transaction.
  If the survey participation flag is set to 'No', you may need to change it to 'Yes' if appropriate.
  
  
  
  Adjust Business Process:
  
  Review the business process you are trying to execute. If survey participation is a requirement, ensure that all necessary conditions are met.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on survey participation settings and related configurations.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to survey participation and master data management (e.g., transaction codes for maintaining customer data).
  User Roles and Authorizations: Ensure that the user attempting to release the data has the necessary authorizations to modify survey participation settings.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to allow for the release of the data.