1J620 - Mandate check enabled for ordering party transaction type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: 1J - BCA: Payment Order Dialog

• Message number: 620

• Message text: Mandate check enabled for ordering party transaction type &1

What causes this issue?

The mandate check was not successful for the ordering party payment
item. This is because the system does not save the mandate details for
ordering party payment items that are created from a payment order.

System Response

You cannot post the payment order.

How to fix this error?

Check whether you have used the correct transaction type for the
ordering party.

Procedure for System Administrators

You can maintain the transaction types in Customizing for <ZK>Bank
Customer Accounts (IS-B-BCA)</>. Choose <LS>Account Management -> Basic
Functions in Account Management -></>
<DS:SIMG.SIMG_BA-CA-V_TBKKG3>Maintain Transaction Types.</>

Error message extract from SAP system. Copyright SAP SE.

AnswerBot

• What is the cause and solution for SAP error message 1J620 - Mandate check enabled for ordering party transaction type &1 ?

  The SAP error message 1J620 indicates that a mandate check is enabled for the ordering party in the context of a specific transaction type. This error typically arises in scenarios involving electronic payments or direct debits, where a mandate (authorization) is required from the customer to process payments.
  Cause:
  The error occurs when:
  
  The transaction type specified does not have a valid mandate associated with the ordering party.
  The mandate check is enabled in the system settings, but there is no corresponding mandate record for the customer or ordering party.
  The mandate may have expired or been revoked.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Mandate Status:
  
  Verify if a valid mandate exists for the ordering party. You can do this by navigating to the relevant transaction in SAP that manages mandates (e.g., transaction code F110 for payment runs).
  Ensure that the mandate is active and has not expired.
  
  
  
  Create or Update Mandate:
  
  If no mandate exists, you will need to create one. This typically involves obtaining authorization from the customer and entering the mandate details into the system.
  If the mandate is expired or incorrect, update it with the correct information.
  
  
  
  Review Configuration:
  
  Check the configuration settings for mandate checks in the SAP system. This can usually be found in the Financial Accounting (FI) or Accounts Receivable (AR) settings.
  Ensure that the transaction type in question is correctly configured to handle mandates.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on managing mandates and understanding the implications of the mandate check.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions), FSE2 (Maintain Mandate), and FSE3 (Display Mandate).
  Mandate Management: Understand the process of mandate management in SAP, including how to create, update, and delete mandates.
  Documentation: Review SAP Notes and Knowledge Base Articles related to mandate management and error message 1J620 for additional insights and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary solutions to resolve it.