WN487 - Returns with shipping processing to site suppliers are not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: WN - Plant master data maintenance (integrated)

• Message number: 487

• Message text: Returns with shipping processing to site suppliers are not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message WN487 - Returns with shipping processing to site suppliers are not possible ?

  The SAP error message WN487, which states "Returns with shipping processing to site suppliers are not possible," typically occurs in the context of handling returns in the SAP system, particularly when dealing with site suppliers or vendor returns. This error can arise due to several reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  
  Configuration Issues: The system may not be configured to allow returns to site suppliers. This could be due to settings in the material master, vendor master, or return process configuration.
  
  
  Return Order Type: The return order type being used may not be set up to allow returns to site suppliers. Each order type has specific settings that dictate how returns are processed.
  
  
  Material Status: The material being returned may have a status that does not allow for returns, such as being blocked for returns or having a quality inspection status.
  
  
  Shipping Point Configuration: The shipping point associated with the return may not be configured to handle returns to site suppliers.
  
  
  Document Flow Issues: There may be issues with the document flow, such as incomplete or incorrect previous documents (e.g., purchase orders, goods receipts).
  
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings for returns in the SAP system. Ensure that the return order type is correctly set up to allow returns to site suppliers.
  
  
  Review Material and Vendor Master Data: Check the material master and vendor master records to ensure that they are set up correctly for returns. Look for any flags or settings that may prevent returns.
  
  
  Adjust Shipping Point Settings: Verify the shipping point settings to ensure they are configured to allow returns to site suppliers.
  
  
  Use Correct Return Order Type: Ensure that you are using the correct return order type that is configured for returns to site suppliers.
  
  
  Check Document Flow: Investigate the document flow related to the return. Ensure that all necessary documents are complete and correctly processed.
  
  
  Consult SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error message. SAP frequently releases updates that may resolve known issues.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME21N (Create Purchase Order), ME22N (Change Purchase Order), and MIGO (Goods Movement) for processing returns.
  Documentation: Review SAP documentation related to returns processing and site supplier management for additional insights and best practices.
  User Forums: Engage with SAP user forums or communities where similar issues may have been discussed, and solutions shared.
  
  By systematically addressing the potential causes and implementing the suggested solutions, you should be able to resolve the WN487 error in SAP.