How To Fix SO617 - <&> is still being transmitted - operation not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 617

• Message text: <&> is still being transmitted - operation not possible

What causes this issue?

The operation you selected can not be executed with the selected
document because this document is still being transmitted.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

The following functions are not possible in this situation:
Change document
Display attachment list
Create document with reference
Reply with reference
Display document
Display note
Set document to viewed
Execute document
Print
Export
Formatted export
Forward document
Define resubmission

System Response

The system must reject the selected function because it
changes the document (it would be set to viewed), and the function
still locked by the transmission operation.

How to fix this error?

Try to carry out the function again later.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO617 - <&> is still being transmitted - operation not possible ?

  The SAP error message SO617 indicates that a document or object (often related to a workflow or a document in the SAP system) is still in the process of being transmitted, and therefore, the operation you are trying to perform is not possible at that moment. This can occur in various contexts, such as when dealing with SAP Business Workflow, SAPconnect, or other document transmission processes.
  Causes:
  
  Ongoing Transmission: The document or object is currently being transmitted to another system or user, and the system is preventing further actions until the transmission is complete.
  Locking Mechanism: SAP uses locking mechanisms to prevent data inconsistencies. If a document is locked for transmission, other operations on that document will be restricted.
  Network Issues: If there are network issues or delays in the transmission process, the system may still consider the document as being in the process of transmission.
  System Configuration: Incorrect configuration in the SAP system related to document handling or workflow processes can lead to this error.
  
  Solutions:
  
  Wait for Completion: If the document is still being transmitted, wait for the process to complete. You can check the status of the transmission in the relevant transaction or log.
  Check for Locks: Use transaction codes like SM12 to check for any locks on the document or object. If you find a lock that is no longer needed, you may release it (ensure that you have the necessary authorizations).
  Review Logs: Check the application logs (transaction SLG1) for any errors or warnings related to the transmission process. This can provide insights into what might be causing the delay.
  Restart Transmission: If the transmission seems to be stuck, you may need to restart the transmission process. This can often be done through the relevant transaction or by re-triggering the workflow.
  Consult Basis Team: If the issue persists, it may be necessary to involve your SAP Basis team to investigate any underlying system issues or configuration problems.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SOST (for monitoring SAPconnect), SWI1 (for workflow monitoring), and SLG1 (for application logs).
  Documentation: Review SAP documentation related to the specific module or process you are working with, as it may provide additional context or troubleshooting steps.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches and updates.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.