How To Fix SO604 - Transmission in the future is only active for internal transmission

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 604

• Message text: Transmission in the future is only active for internal transmission

What causes this issue?

You want to send a document in the future, but one of the entries
in your recipient list is not an internal user.

System Response

The document will be sent to external users immediately.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO604 - Transmission in the future is only active for internal transmission ?

  The SAP error message SO604 indicates that a transmission is scheduled for a future date, but the system is configured to allow such transmissions only for internal purposes. This typically occurs in the context of SAP's communication and messaging systems, such as SAPconnect or the SAP Business Workflow.
  Cause:
  The error arises when:
  
  You attempt to schedule an external transmission (e.g., sending emails, faxes, or other messages) for a future date.
  The system settings restrict future transmissions to internal communications only.
  
  Solution:
  To resolve the SO604 error, you can consider the following approaches:
  
  
  Change Transmission Type:
  
  If the transmission is intended for internal use, ensure that it is set up correctly as an internal transmission.
  If it is meant for external transmission, you may need to adjust the settings or the scheduling to comply with the system's restrictions.
  
  
  
  Adjust Configuration Settings:
  
  Check the configuration settings in transaction code SCOT (SAPconnect Administration) or relevant settings in the workflow configuration.
  Look for options related to future transmissions and adjust them to allow external transmissions if necessary.
  
  
  
  Immediate Transmission:
  
  If possible, change the transmission to occur immediately rather than scheduling it for a future date. This can often bypass the restrictions imposed on future transmissions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to SAPconnect and the specific communication method you are using. This can provide insights into configuration options and limitations.
  
  
  
  Contact SAP Support:
  
  If the issue persists or if you are unsure about making changes to the configuration, consider reaching out to SAP support for assistance. They can provide guidance based on your specific system setup and requirements.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SCOT (SAPconnect), SO10 (Text Management), and SWI1 (Work Item Selection) for managing communications and workflows.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide updates on configuration settings.
  System Documentation: Review your organization's internal documentation regarding SAP configurations, especially those related to messaging and communication.
  
  By following these steps, you should be able to address the SO604 error and ensure that your transmissions are processed correctly.