How To Fix SO579 - You do not have a 32-bit Windows interface; entry is ignored

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 579

• Message text: You do not have a 32-bit Windows interface; entry is ignored

What causes this issue?

The setting "Do not display general header when creating RAW documents"
only has an effect if you are using a Windows 32-bit user interface, as
only here can a specific editor be started for creating documents.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

You are using a Windows 32-bit user interface if you are using Windows
NT 4.0 or Windows 95 on your computer.
The general header when creating documents is a window allowing the
user to determine certain properties of a document. When using the RTF
editor for 32-bit user interfaces, certain properties of a document
cannot be set or are not necessary.

System Response

How to fix this error?

Cancel the selection if you are not working with one of the above
operating systems or have not set the RTF editor for these interfaces.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO579 - You do not have a 32-bit Windows interface; entry is ignored ?

  The SAP error message SO579, which states "You do not have a 32-bit Windows interface; entry is ignored," typically occurs when there is an attempt to use a 32-bit interface or functionality on a system that is running a 64-bit version of Windows. This error is often related to the SAP GUI (Graphical User Interface) or other SAP components that may not be compatible with the 64-bit environment.
  Cause:
  
  Incompatibility: The SAP GUI or other components being used are 32-bit applications, and the system is running a 64-bit version of Windows.
  Configuration Issues: The SAP system may be configured to use a 32-bit interface, but the client or server environment does not support it.
  Missing Components: Required 32-bit libraries or components may not be installed on the 64-bit system.
  
  Solution:
  
  
  Install the Correct Version of SAP GUI:
  
  Ensure that you have the correct version of SAP GUI installed. If you are on a 64-bit Windows system, you should use the 64-bit version of SAP GUI.
  If you need to use a 32-bit application, consider installing the 32-bit version of SAP GUI alongside the 64-bit version, if your system allows it.
  
  
  
  Check System Configuration:
  
  Review the configuration settings in the SAP system to ensure that they are set up correctly for the environment you are using.
  If you are using a specific SAP transaction or functionality that requires a 32-bit interface, check if there is a 64-bit equivalent or alternative.
  
  
  
  Update SAP Components:
  
  Ensure that all SAP components are up to date. Sometimes, updates can resolve compatibility issues.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. SAP Notes often provide patches or workarounds for known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They can provide more specific guidance based on your system configuration and the exact nature of the error.
  
  
  
  Related Information:
  
  SAP GUI Versions: Familiarize yourself with the different versions of SAP GUI and their compatibility with various operating systems.
  System Requirements: Always check the system requirements for the version of SAP GUI you are installing to ensure compatibility with your operating system.
  Documentation: Refer to the official SAP documentation for installation and configuration guidelines, which can provide additional insights into resolving compatibility issues.
  
  By following these steps, you should be able to address the SO579 error and ensure that your SAP environment is functioning correctly.