How To Fix SO424 - Error occurred during import

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 424

• Message text: Error occurred during import

What causes this issue?

An error occured during the import of a file.

System Response

The import was not carried out.

How to fix this error?

If the document is still open in the application, you need to
close it before you carry out a new import.
This error message may indicate a SAP-GUI problem. The cause could be
an error during data conversion, for example. Report the error to your
system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO424 - Error occurred during import ?

  The SAP error message SO424, which states "Error occurred during import," typically occurs during the import of transport requests in the SAP system. This error can arise due to various reasons, and understanding the cause is essential for resolving the issue. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Transport Request Issues: The transport request may be incomplete or corrupted.
  Missing Objects: The objects that are supposed to be imported may not exist in the target system.
  Version Conflicts: There may be version conflicts between the source and target systems.
  Authorization Issues: The user performing the import may not have the necessary authorizations.
  System Configuration: Configuration settings in the target system may not be compatible with the objects being imported.
  Dependencies: The transport request may depend on other requests that have not been imported yet.
  
  Solutions:
  
  Check Transport Logs: Review the transport logs for detailed error messages. This can provide insights into what specifically went wrong during the import.
  Verify Transport Request: Ensure that the transport request is complete and not corrupted. You can do this by checking the request in the Transport Organizer (SE09 or SE10).
  Check Object Existence: Verify that all objects included in the transport request exist in the target system.
  Review Authorizations: Ensure that the user performing the import has the necessary authorizations to execute the import.
  Import Dependencies: If the transport request depends on other requests, make sure those requests are imported first.
  System Compatibility: Check the configuration of the target system to ensure it is compatible with the objects being imported.
  Re-import: If the issue persists, consider re-exporting the transport request from the source system and then re-importing it into the target system.
  
  Related Information:
  
  Transaction Codes: Use transaction codes SE09 or SE10 to manage transport requests and view logs.
  SAP Notes: Check SAP Notes for any known issues related to the SO424 error. SAP frequently updates its knowledge base with solutions for common errors.
  System Logs: Review system logs (transaction SM21) for any additional errors that may provide context for the import failure.
  Transport Management System (TMS): Ensure that the Transport Management System is correctly configured and functioning.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.