SO411 - Bookmarks or favorites cannot be read

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SAP Error Message - Details

  • Message type: E = Error

  • Message class: SO - SAPoffice: message texts

  • Message number: 411

  • Message text: Bookmarks or favorites cannot be read

  • Show details Hide details
  • What causes this issue?

    The system cannot find the bookmarks or favorites for your Internet
    browser. The possible causes of this error depend on whether your
    company uses Netscape or Microsoft browsers:
    Netscape:
    An incorrect path has been entered in the registry for the file
    BOOKMARK.HTM.
    Microsoft:
    The favorites are not stored in a file and cannot therefore be imported
    into the SAP system.

    How to fix this error?

    Netscape:
    Check whether the path entered in the registry (under
    <LS>HKEY_CURRENT_USER</> --> <LS>Software</> --> <LS>Netscape</> -->
    <LS>Bookmark</> <LS>List</>) corresponds to the actual path for the file
    BOOKMARK.HTM. If the two paths are different, please update the path in
    the registry.
    Microsoft:
    At present, there is no solution for this problem. You should therefore
    enter the address for the Internet page manually, or copy the address
    from the location line in your browser and <LS>paste</> the entry into
    the SAP system dialog box.

    Error message extract from SAP system. Copyright SAP SE.


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