How To Fix SO348 - Distribution list & contains & recipients in total

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 348

• Message text: Distribution list & contains & recipients in total

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The selected distribution list may link to further distribution lists.
The same recipient can appear in several distribution lists. If you
trace all links and count entries which occur more than once only once,
you get the total number of recipients who will be reached during a
send process, when the selected distribution list is used.
This number has been determined here.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO348 - Distribution list & contains & recipients in total ?

  The SAP error message SO348 typically indicates an issue with a distribution list in the context of SAP's messaging system. This error message usually arises when there is a problem with the configuration or the contents of the distribution list, particularly when the number of recipients exceeds a certain limit or when there are issues with the recipients themselves.
  Cause:
  
  Exceeding Recipient Limit: The distribution list may contain more recipients than the system allows. SAP has certain limits on the number of recipients that can be included in a single distribution list.
  Invalid Recipients: Some of the recipients in the distribution list may not be valid or may not exist in the system.
  Configuration Issues: There may be configuration issues with the distribution list itself, such as incorrect settings or missing information.
  Authorization Issues: The user may not have the necessary authorizations to send messages to all the recipients in the distribution list.
  
  Solution:
  
  Check Recipient Count: Review the distribution list and ensure that the number of recipients does not exceed the allowed limit. If it does, consider splitting the list into smaller groups.
  Validate Recipients: Verify that all recipients in the distribution list are valid and exist in the system. Remove or correct any invalid entries.
  Review Configuration: Check the configuration of the distribution list to ensure that all required fields are filled out correctly and that there are no missing settings.
  Authorization Check: Ensure that the user has the necessary authorizations to send messages to the recipients in the distribution list. This may involve checking user roles and permissions.
  Test Sending: After making the necessary adjustments, try sending the message again to see if the error persists.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SO10 (for text management) or SO01 (for inbox) to manage and troubleshoot distribution lists and messages.
  SAP Notes: Check SAP Notes for any known issues or patches related to the SO348 error message. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Refer to SAP documentation for guidelines on managing distribution lists and understanding the messaging system.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or technical support team for further assistance.