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How To Fix SO322 - Documents of this type are not allowed in your system


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SO - SAPoffice: message texts

  • Message number: 322

  • Message text: Documents of this type are not allowed in your system

  • Show details Hide details
  • What causes this issue?

    You have tried to create a document of a type which is not allowed by
    your system administration.

    System Response

    The system does not accept documents of this type.

    How to fix this error?

    Choose another type.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SO322 - Documents of this type are not allowed in your system ?

    The SAP error message SO322, which states "Documents of this type are not allowed in your system," typically occurs when you attempt to process a document type that is not permitted in your current SAP configuration. This can happen in various contexts, such as when trying to create or process sales orders, purchase orders, or other document types.

    Causes:

    1. Document Type Configuration: The document type you are trying to use may not be configured in the system. This could be due to it being disabled or not set up for the specific transaction you are attempting.
    2. Authorization Issues: The user may not have the necessary authorizations to create or process the specific document type.
    3. Client Settings: The document type may be restricted at the client level, meaning it is not allowed for use in the current client.
    4. Custom Development: If there are custom developments or enhancements in place, they may inadvertently restrict certain document types.

    Solutions:

    1. Check Document Type Configuration:

      • Go to the relevant configuration transaction (e.g., SPRO) and navigate to the document type settings for the specific module (e.g., Sales and Distribution, Materials Management).
      • Ensure that the document type is active and properly configured for the intended use.
    2. Review User Authorizations:

      • Check the user roles and authorizations to ensure that the user has the necessary permissions to create or process the document type in question.
      • Use transaction code SU53 to analyze authorization issues after the error occurs.
    3. Client Settings:

      • Verify if the document type is allowed in the current client. This can be checked in the configuration settings or by consulting with your SAP Basis team.
    4. Consult with SAP Support:

      • If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They can provide insights based on the specific configuration and version of your SAP system.
    5. Check for Custom Code:

      • If there are any custom enhancements or user exits that might be affecting document processing, review them to ensure they are not causing the restriction.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SU53 (for authorization checks), and SE80 (for checking custom developments).
    • Documentation: Review SAP documentation related to the specific module you are working with, as it may provide additional insights into document types and their configurations.
    • Community Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.

    By following these steps, you should be able to identify the cause of the SO322 error and implement the appropriate solution.

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