How To Fix SO313 - The required PC application does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 313

• Message text: The required PC application does not exist

What causes this issue?

You selected a document of a type which your frontend cannot process.
The system accepts the following:
SAP types
They can be displayed via the Possible entries pushbutton.
PC document types provided you are working on a PC
Your register must contain a valid entry for their file extension.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you are not working on a PC, you cannot edit the document on your
frontend. However, you can save the document in a local file.
To do this, select <LS>Document -> Move -> Download</>.
The system will then write your document to a sequential file.
If you are working on a PC, you have two options:
You can download the document to a PC file via <LS>Document -> Move ->
Download</>.
If the desired type can be processed on your PC and it is only the
respective entry in your register which is missing or incorrect, you can
correct your register. However, you must then log onto the SAP System
again.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO313 - The required PC application does not exist ?

  The SAP error message SO313, which states "The required PC application does not exist," typically occurs when the system is trying to open a document or file using a PC application that is not installed or not properly configured on the user's machine. This error is often encountered in scenarios involving document management, such as when attempting to open attachments or links to external applications.
  Causes:
  
  Missing Application: The required application (e.g., Microsoft Word, Excel, or any other specified application) is not installed on the user's PC.
  Incorrect File Association: The file type associated with the application is not correctly set up in the operating system.
  SAP Configuration: The SAP system may not be configured correctly to recognize the installed application.
  Network Issues: If the application is supposed to be accessed over a network, there may be connectivity issues.
  User Permissions: The user may not have the necessary permissions to access the application or the files.
  
  Solutions:
  
  Install the Required Application: Ensure that the required PC application is installed on the user's machine. For example, if the error occurs when trying to open a Word document, make sure Microsoft Word is installed.
  Check File Associations: Verify that the file types are correctly associated with the appropriate applications in the operating system. This can usually be done through the settings or control panel.
  SAP GUI Configuration: Check the SAP GUI settings to ensure that the correct application paths are configured. This can be done by:
  
  Going to the SAP GUI options.
  Navigating to the "File Types" or "External Applications" section.
  Ensuring that the correct paths to the applications are set.
  
  
  Update SAP GUI: Sometimes, updating the SAP GUI to the latest version can resolve compatibility issues with external applications.
  Check User Permissions: Ensure that the user has the necessary permissions to access the application and the files they are trying to open.
  Consult IT Support: If the issue persists, it may be helpful to consult with your IT support team for further assistance, especially if there are network-related issues or specific configurations required for your environment.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message.
  Documentation: Review the SAP documentation for the specific module or functionality you are using to see if there are any additional configuration steps required.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered the same issue.
  
  By following these steps, you should be able to diagnose and resolve the SO313 error in SAP.