How To Fix SO120 - Folder does not exist; document created in the root folder

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 120

• Message text: Folder does not exist; document created in the root folder

What causes this issue?

You have specified a folder that does not exist as the target folder.

System Response

Depending on the folders in which you are located, the document was
placed in the root folder of the private folders or the shared folders.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO120 - Folder does not exist; document created in the root folder ?

  The SAP error message SO120 indicates that the system is unable to find the specified folder in the SAP ArchiveLink or Document Management System (DMS) where a document is supposed to be stored. As a result, the document is created in the root folder instead.
  
  Cause:
  
  Non-existent Folder: The specified folder does not exist in the ArchiveLink or DMS structure.
  Incorrect Folder Path: The folder path provided in the configuration or during the document upload is incorrect.
  Authorization Issues: The user may not have the necessary permissions to access the specified folder.
  
  Configuration Issues: The ArchiveLink or DMS configuration may not be set up correctly, leading to the inability to locate the folder.
  
  
  Solution:
  
  
  Verify Folder Existence:
  
  Check if the folder you are trying to access actually exists in the ArchiveLink or DMS.
  Use transaction codes like OAC0 (for ArchiveLink) or OAWD (for DMS) to navigate and verify the folder structure.
  
  
  
  Correct Folder Path:
  
  Ensure that the folder path specified in