How To Fix SO117 - The selected documents were passed to the spool system

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 117

• Message text: The selected documents were passed to the spool system

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

Depending on the spool settings, documents are either printed
immediately or stored as spool requests.

How to fix this error?

The settings for immediate printing are made in the user settings and
can be changed when printing is triggered.
If you have not activated <ZK>Print immediately</>, you can trigger
printing in transaction <DS:TRAN.SP02>SP02</> (<ZK>System -> Own spool
requests</>). Select the spool request and choose <ZK>Print</>.
You can change your default settings for printing in transaction
<DS:TRAN.SU3>SU3</> (<ZK>System -> User Profile -> Own Data</>) on the
<ZK> Defaults</> tab page.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO117 - The selected documents were passed to the spool system ?

  The SAP error message SO117 indicates that the selected documents have been successfully passed to the spool system. This message is not necessarily an error but rather an informational message that confirms that the documents you intended to print or process have been sent to the spool for printing or further processing.
  Cause:
  
  The message SO117 is triggered when a user attempts to print documents (like invoices, reports, etc.) and the system successfully sends these documents to the spool system for processing.
  It can occur in various scenarios, such as when executing print jobs from transactions or reports.
  
  Solution:
  Since SO117 is an informational message, there is typically no action required unless you are experiencing issues with the actual printing or processing of the documents. Here are some steps you can take if you encounter issues related to this message:
  
  
  Check Spool Requests:
  
  Go to transaction SP01 to view the spool requests. You can check if the documents are listed there and their status (e.g., completed, error).
  
  
  
  Review Printer Settings:
  
  Ensure that the printer settings are correctly configured in the SAP system. Check the output device settings in transaction SPAD.
  
  
  
  Monitor Spool System:
  
  If documents are not printing as expected, check the spool system for any errors or issues. You can also check the status of the printer to ensure it is online and functioning.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to print documents. Lack of permissions can sometimes lead to issues with printing.
  
  
  
  Consult SAP Notes:
  
  If you encounter persistent issues, consult SAP Notes or the SAP Support Portal for any known issues or patches related to the spool system.
  
  
  
  Contact Support:
  
  If the problem persists and you cannot resolve it, consider reaching out to your SAP support team or SAP Help Desk for further assistance.
  
  
  
  Related Information:
  
  Spool System: The spool system in SAP is responsible for managing print jobs and output requests. It allows users to print documents without directly connecting to a printer.
  Transaction Codes:
  
  SP01: Display Spool Requests
  SPAD: Spool Administration
  
  
  Output Device Configuration: Ensure that the output devices are correctly configured and that the printer is set up properly in the SAP system.
  
  In summary, the SO117 message is informational, indicating that documents have been sent to the spool system. If you are experiencing issues with printing, follow the steps outlined above to troubleshoot the problem.