SIG253 - SSF information about user &1 has not been maintained correctly

SAP Error Message - Details

• Message type: E = Error

• Message class: SIG - Digital Signature

• Message number: 253

• Message text: SSF information about user &1 has not been maintained correctly

What causes this issue?

The <GL:Secure_Store_and_Forward>SSF</> information about user &V1& has
either not been maintained correctly or not at all.
The signature is rejected.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

<ZH>If you are authorized to execute the signature:</>
RESET N1
Ask your system administrator to maintain the SSF information about user
&V1& (see Customizing for <LS>Batch Records</>, section <LS>Interface
Configuration</>.)
After the SSF information has been changed, call the dialog box for
digital signatures again.
Execute your signature.
<ZH>If another user with the corresponding authorization must execute
the signature:</>
Depending on the application, choose one of the following procedures:
If your user name can be overwritten when entering the password, the
signatory should execute the signature in your window directly.
If your user name cannot be overwritten:
RESET N2
Where possible, save the data you have entered so far without a
signature.
The signatory must then log on to the SAP system under his own user name
and call the function again.

Error message extract from SAP system. Copyright SAP SE.