/SCMTMS/PLN_OPT_EXP709 - Departure and related freight order have different categories

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/PLN_OPT_EXP -

• Message number: 709

• Message text: Departure and related freight order have different categories

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

AnswerBot

• What is the cause and solution for SAP error message /SCMTMS/PLN_OPT_EXP709 - Departure and related freight order have different categories ?

  The SAP error message /SCMTMS/PLN_OPT_EXP709 indicates that there is a mismatch between the categories of the departure and the related freight order in the Transportation Management System (TMS). This typically occurs when the system is trying to plan or execute a transportation order, but the categories (such as transportation mode, service type, or other relevant classifications) of the departure and the freight order do not align.
  Cause:
  
  Category Mismatch: The departure (e.g., a shipment or a transportation request) and the freight order (e.g., a planned transportation order) are categorized differently. For example, one might be set for road transport while the other is set for rail transport.
  Configuration Issues: There may be configuration settings in the TMS that define how different categories are assigned or interpreted, leading to inconsistencies.
  Data Entry Errors: Incorrect data entry during the creation of the departure or freight order can lead to mismatched categories.
  Master Data Issues: The master data for the transportation modes, service types, or other relevant categories may not be correctly maintained.
  
  Solution:
  
  Check Categories: Review the categories assigned to both the departure and the freight order. Ensure that they match in terms of transportation mode, service type, and any other relevant classifications.
  Adjust Configuration: If the mismatch is due to configuration settings, consult with your SAP TMS administrator to adjust the settings to ensure that the categories align correctly.
  Correct Data Entry: If the issue is due to incorrect data entry, correct the entries in either the departure or the freight order to ensure they match.
  Review Master Data: Ensure that the master data related to transportation modes and service types is correctly maintained and consistent across the system.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the categories and how they should be configured.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like /SCMTMS/PLN for planning or /SCMTMS/FREIGHT for managing freight orders to investigate the issue further.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide patches related to this error message.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the error message /SCMTMS/PLN_OPT_EXP709.