/SCMTMS/PLN_EXPL020 - Order does not exist in the database

SAP Error Message - Details

• Message type: E = Error

• Message class: /SCMTMS/PLN_EXPL -

• Message number: 020

• Message text: Order does not exist in the database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message /SCMTMS/PLN_EXPL020 - Order does not exist in the database ?

  The SAP error message /SCMTMS/PLN_EXPL020 Order does not exist in the database typically occurs in the context of SAP Transportation Management (TM) when the system is unable to find a specific order in the database. This can happen for several reasons, and understanding the cause is crucial for resolving the issue.
  Causes:
  
  Order Deletion: The order may have been deleted or archived, making it unavailable in the current database.
  Incorrect Order Number: The order number being referenced may be incorrect or mistyped.
  Data Synchronization Issues: There may be issues with data synchronization between different systems (e.g., between SAP TM and SAP ERP).
  Authorization Issues: The user may not have the necessary authorizations to view the order.
  Database Issues: There could be underlying database issues or inconsistencies that prevent the order from being retrieved.
  
  Solutions:
  
  Verify Order Number: Double-check the order number you are trying to access to ensure it is correct.
  Check Order Status: If you have access, check if the order has been deleted or archived in the system.
  Data Synchronization: Ensure that data synchronization processes between SAP TM and other systems are functioning correctly. You may need to run synchronization jobs or check for errors in the integration.
  User Authorizations: Confirm that the user has the necessary authorizations to access the order. If not, contact your system administrator to adjust the permissions.
  Database Consistency Check: If you suspect database issues, you may need to run consistency checks or consult with your database administrator to resolve any underlying problems.
  Consult Logs: Check the application logs for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP TM, such as /SCMTMS/ORDER for order management.
  SAP Notes: Search for SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address known issues.
  Documentation: Review the SAP TM documentation for any additional troubleshooting steps or best practices related to order management.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support or your internal IT team for further assistance.