SAPLWOSK165 - Change options are restricted, as this is not a Retail Store document

SAP Error Message - Details

• Message type: E = Error

• Message class: SAPLWOSK - Ret. Store Consumer Order: Messages for func. group SAPLWOSK

• Message number: 165

• Message text: Change options are restricted, as this is not a Retail Store document

What causes this issue?

The order does not appear to have been created in SAP Retail Store.
This can have the following reasons:
The order was created outside the SAP system. The fields are not filled
in the way that SAP Retail Store would fill them.
The order was created outside the SAP system. Options were used that do
not exist in SAP Retail Store.
The order was created by a different store with SAP Retail Store. It is
not clear from the order which store created the order, as it does not
contain a unique sales office. SAP Retail Store Customizing or the
assignment of distribution center in the other store differs from the
current store.

System Response

The system limits the change options so that you cannot change the data
in a way that is not perfmitted.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.