/SAPCEM/BAPI050 - Customer &1 has several characteristic values in partner role &2

SAP Error Message - Details

• Message type: E = Error

• Message class: /SAPCEM/BAPI -

• Message number: 050

• Message text: Customer &1 has several characteristic values in partner role &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SAPCEM/BAPI050 - Customer &1 has several characteristic values in partner role &2 ?

  The SAP error message /SAPCEM/BAPI050 Customer &1 has several characteristic values in partner role &2 typically occurs in the context of SAP Customer Relationship Management (CRM) or SAP Customer Experience (CX) when there are multiple characteristic values assigned to a customer in a specific partner role. This can lead to confusion or conflicts when processing data related to that customer.
  Cause:
  
  
  Multiple Characteristic Values: The error indicates that the customer (identified by &1) has more than one characteristic value assigned for the specified partner role (identified by &2). This can happen if the customer master data has been incorrectly maintained or if there are inconsistencies in the data.
  
  
  Data Inconsistency: The issue may arise from data migration processes, manual data entry errors, or integration issues with other systems that lead to duplicate or conflicting entries.
  
  
  Configuration Issues: There may be configuration settings in the partner role definitions that do not allow for multiple characteristic values.
  
  
  Solution:
  
  
  Review Customer Master Data: Check the customer master data for the specific customer ID (&1) and partner role (&2). Look for any duplicate or conflicting characteristic values.
  
  
  Data Cleanup: If multiple characteristic values are found, determine which values are valid and remove or consolidate the duplicates. Ensure that the customer data is consistent and adheres to the business rules defined in your organization.
  
  
  Check Configuration: Review the configuration settings for the partner roles in your SAP system. Ensure that the settings allow for the intended use of characteristic values and that they are correctly defined.
  
  
  Use Transaction Codes: You can use transaction codes like BP (Business Partner) to manage and edit the business partner data, or XD02 (Change Customer) to modify customer data in the SAP GUI.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing partner roles and characteristic values.
  
  
  Testing: After making changes, test the process that triggered the error to ensure that the issue has been resolved.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Data Governance: Implement data governance practices to prevent similar issues in the future, including regular audits of customer master data.
  
  By following these steps, you should be able to resolve the error and ensure that your customer data is accurate and consistent.