/NFM/CA660 - Different coverage customer & already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: /NFM/CA -

• Message number: 660

• Message text: Different coverage customer & already exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

AnswerBot

• What is the cause and solution for SAP error message /NFM/CA660 - Different coverage customer & already exists ?

  The SAP error message /NFM/CA660 Different coverage customer & already exists typically occurs in the context of the SAP Flexible Real Estate Management (RE-FX) module, particularly when dealing with coverage or contract management. This error indicates that there is an attempt to create or modify a coverage contract for a customer that already has an existing coverage contract with different parameters.
  Cause:
  
  Duplicate Coverage: The error arises when you try to create a new coverage for a customer who already has an existing coverage contract. The system prevents this to avoid conflicts and inconsistencies in contract management.
  Different Parameters: The existing coverage contract may have different parameters (e.g., coverage type, duration, etc.) that do not match the new entry you are trying to create.
  Data Integrity: SAP enforces data integrity rules to ensure that each customer has a unique coverage contract that does not overlap with others.
  
  Solution:
  
  Check Existing Contracts: Review the existing coverage contracts for the customer in question. You can do this by navigating to the relevant transaction in SAP (e.g., using transaction codes like RECN for contract management).
  Modify Existing Contract: If the existing contract is valid and should remain, consider modifying it instead of creating a new one. This may involve changing the parameters of the existing contract to accommodate the new requirements.
  Delete or Archive: If the existing coverage is no longer needed, you may consider deleting or archiving it, provided that this action complies with your organization's data retention policies.
  Consult Documentation: Refer to SAP documentation or your organization's guidelines for managing coverage contracts to ensure compliance with best practices.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP RE-FX, such as RECN (for contract management) and RE80 (for coverage management).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  User Roles and Permissions: Ensure that you have the necessary permissions to create or modify coverage contracts in the system.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.