/NFM/CA524 - Customer & is not included in sales organization &

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SAP Error Message - Details

  • Message type: E = Error

  • Message class: /NFM/CA -

  • Message number: 524

  • Message text: Customer & is not included in sales organization &

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


AnswerBot

  • What is the cause and solution for SAP error message /NFM/CA524 - Customer & is not included in sales organization & ?

    The SAP error message /NFM/CA524 Customer & is not included in sales organization & typically indicates that the customer you are trying to process is not assigned to the specified sales organization in the system. This can occur in various transactions, such as sales order creation, billing, or other sales-related activities.

    Cause:

    1. Customer Master Data: The customer master record does not have an entry for the specified sales organization. Each customer must be assigned to the relevant sales organization to conduct sales transactions.
    2. Sales Area Configuration: The sales area (which includes the sales organization, distribution channel, and division) for the customer may not be set up correctly.
    3. Data Entry Error: There may be a typographical error in the customer number or sales organization code being used.

    Solution:

    1. Check Customer Master Data:

      • Go to the transaction code XD03 (Display Customer) or VD03 (Display Customer - Sales Area).
      • Enter the customer number and check if the customer is assigned to the relevant sales organization.
      • If not, you will need to create or update the customer master data using transaction code XD01 (Create Customer) or VD01 (Create Customer - Sales Area) to include the necessary sales organization.
    2. Verify Sales Area:

      • Ensure that the sales area (sales organization, distribution channel, and division) is correctly defined for the customer.
      • If the sales area is not defined, you can add it in the customer master data.
    3. Check Configuration:

      • Ensure that the sales organization is properly configured in the system. You can check this in the configuration settings under SPRO (SAP Project Reference Object) > Sales and Distribution > Master Data > Business Partners > Customer > Define Customer Account Groups.
    4. Data Entry:

      • Double-check the customer number and sales organization code you are entering to ensure there are no mistakes.

    Related Information:

    • Transaction Codes:
      • XD03 / VD03: Display Customer
      • XD01 / VD01: Create Customer
      • XD02 / VD02: Change Customer
    • SAP Notes: Check for any relevant SAP Notes that might address specific issues related to customer master data or sales organization assignments.
    • User Authorizations: Ensure that you have the necessary authorizations to view or modify customer master data.

    By following these steps, you should be able to resolve the error message and ensure that the customer is correctly assigned to the sales organization in SAP.

  • AnswerBot is an artificial intelligence solution provided by tomco.ai.
    Disclaimer

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