Message type: E = Error
Message class: /MVA/AMVIDEMSG -
Message number: 070
Message text: Check whether CFD return of CIC notification &1
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
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The SAP error message
/MVA/AMVIDEMSG070
typically relates to issues with the processing of a Customer Interaction Center (CIC) notification, particularly in the context of the Customer Financial Document (CFD) return. This error can occur in scenarios where there is a mismatch or an issue with the data being processed in the CIC system.Cause:
- Data Mismatch: The error may arise if there is a mismatch between the data in the CIC notification and the expected data in the CFD return.
- Configuration Issues: Incorrect configuration settings in the CIC or related modules can lead to this error.
- Missing Data: Required fields or data may be missing in the notification or the CFD return.
- Integration Issues: Problems with the integration between different SAP modules or external systems can also trigger this error.
Solution:
- Check Notification Data: Review the CIC notification referenced in the error message. Ensure that all required fields are filled out correctly and that the data is consistent with the CFD return.
- Verify Configuration: Check the configuration settings in the CIC and related modules to ensure they are set up correctly. This may involve reviewing settings in transaction codes related to CIC and CFD.
- Review CFD Return: Look at the CFD return data to ensure it is complete and correctly formatted. Make sure it aligns with the expectations of the CIC notification.
- Error Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context on what went wrong.
- Testing: If changes are made, conduct tests to ensure that the issue is resolved and that the notifications are processed correctly.
- Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches that may be available.
Related Information:
If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.
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