/MVA/AMVIDEMSG065 - CIC inquiry with notification number &1 of process &2 was released

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMVIDEMSG -

• Message number: 065

• Message text: CIC inquiry with notification number &1 of process &2 was released

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message /MVA/AMVIDEMSG065 - CIC inquiry with notification number &1 of process &2 was released ?

  The SAP error message /MVA/AMVIDEMSG065 typically relates to issues encountered during a Customer Interaction Center (CIC) inquiry, specifically when a notification number is involved. This error message indicates that a process associated with a notification has been released, which may prevent further actions or updates to that notification.
  Cause:
  
  Process Release: The notification associated with the inquiry has been released, meaning it is no longer in a state where it can be modified or updated.
  Status Issues: The status of the notification may not allow for further processing or inquiry.
  Authorization Issues: The user may not have the necessary permissions to access or modify the notification.
  System Configuration: There may be configuration settings in the CIC or notification management that restrict actions on released notifications.
  
  Solution:
  
  Check Notification Status: Verify the status of the notification in question. If it has been released, you may need to check if further actions are required or if it can be re-opened.
  Review User Permissions: Ensure that the user has the appropriate authorizations to access and modify the notification.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling released notifications.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing notifications (e.g., IW21 for creating notifications, IW22 for changing notifications).
  CIC Configuration: Review the configuration settings in the CIC to ensure they align with your business processes and requirements.
  
  By following these steps, you should be able to diagnose and address the issue related to the error message /MVA/AMVIDEMSG065.