/MVA/AMVIAMSG136 - Inquiry about policy &1 and B/M ID &2 already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: /MVA/AMVIAMSG -

• Message number: 136

• Message text: Inquiry about policy &1 and B/M ID &2 already exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message /MVA/AMVIAMSG136 - Inquiry about policy &1 and B/M ID &2 already exists ?

  The SAP error message /MVA/AMVIAMSG136 Inquiry about policy &1 and B/M ID &2 already exists typically occurs in the context of the SAP Insurance module, particularly when dealing with inquiries related to policies and business management (B/M) IDs. This error indicates that there is an attempt to create or process an inquiry for a policy that already has an existing inquiry associated with it.
  Cause:
  
  Duplicate Inquiry: The primary cause of this error is that there is already an existing inquiry for the specified policy number (&1) and business management ID (&2). The system does not allow duplicate inquiries for the same policy and B/M ID combination.
  Data Entry Error: It may also occur due to incorrect data entry where the same inquiry is being submitted multiple times inadvertently.
  System Configuration: In some cases, system configuration or customizations may lead to unexpected behavior, causing the system to not recognize existing inquiries correctly.
  
  Solution:
  
  Check Existing Inquiries: Before creating a new inquiry, check the existing inquiries for the specified policy and B/M ID. You can do this by navigating to the relevant transaction in SAP and searching for existing inquiries.
  Modify Existing Inquiry: If an inquiry already exists and needs to be updated, consider modifying the existing inquiry instead of creating a new one.
  Error Handling: Implement error handling in your process to catch this error and provide a user-friendly message or redirect the user to the existing inquiry.
  Consult Documentation: Review the SAP documentation or help files related to the specific module you are working with for any additional guidance on handling inquiries.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that deal with inquiries and policy management, such as MVA_INQ or similar.
  User Roles and Permissions: Ensure that the user has the appropriate roles and permissions to create or modify inquiries in the system.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  SAP Notes: Look for any SAP Notes related to this error message, as they may provide patches or updates that address known issues.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.