/IWFND/CM_RS039 - Lock Role Sync table failed, a general error occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_RS -

• Message number: 039

• Message text: Lock Role Sync table failed, a general error occurred

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

AnswerBot

• What is the cause and solution for SAP error message /IWFND/CM_RS039 - Lock Role Sync table failed, a general error occurred ?

  The SAP error message /IWFND/CM_RS039 Lock Role Sync table failed, a general error occurred typically indicates an issue with the synchronization of roles in the SAP Gateway system. This error can occur during the process of locking the role synchronization table, which is necessary for ensuring that role assignments are consistent and up-to-date.
  Causes:
  
  Database Locking Issues: The error may arise if there are existing locks on the database table that prevent the system from locking it for synchronization.
  Authorization Issues: The user executing the synchronization may not have the necessary authorizations to perform the operation.
  System Performance: High system load or performance issues can lead to timeouts or failures in executing the lock operation.
  Configuration Issues: Incorrect configuration of the role synchronization settings or inconsistencies in the role definitions can also lead to this error.
  Transport Issues: If roles are being transported between systems, there may be inconsistencies or issues with the transport itself.
  
  Solutions:
  
  Check Locks: Use transaction code SM12 to check for any existing locks on the relevant tables. If you find locks that are not needed, you can delete them.
  Review Authorizations: Ensure that the user executing the synchronization has the necessary authorizations. Check the roles assigned to the user and ensure they include the required permissions for role management.
  System Performance: Monitor system performance and check for any background jobs or processes that may be consuming resources. If necessary, schedule the synchronization during off-peak hours.
  Configuration Review: Review the configuration settings for role synchronization in the SAP Gateway. Ensure that all settings are correct and consistent.
  Transport Management: If the issue is related to transport, check the transport logs for any errors and ensure that all roles are correctly defined and transported.
  Restart Services: Sometimes, restarting the SAP Gateway services can help resolve temporary issues.
  
  Related Information:
  
  Transaction Codes: 
  
  PFCG (Profile Generator) for role management.
  SM12 (Display and Delete Locks) for checking locks.
  SM21 (System Log) for checking system logs for related errors.
  
  
  SAP Notes: Check SAP Notes related to role synchronization and the specific error message for any patches or updates that may address the issue.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.