/IWFND/CM_RS023 - The role synchronization update process has failed

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_RS -

• Message number: 023

• Message text: The role synchronization update process has failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message /IWFND/CM_RS023 - The role synchronization update process has failed ?

  The SAP error message /IWFND/CM_RS023 indicates that there has been a failure in the role synchronization update process. This error typically occurs in the context of SAP Gateway and can be related to issues with the assignment of roles to users or problems with the underlying authorization objects.
  Causes:
  
  Role Assignment Issues: The user roles may not be correctly assigned or may be missing necessary authorizations.
  Authorization Objects: There may be missing or incorrect authorization objects that prevent the synchronization process from completing successfully.
  Technical Issues: There could be technical issues such as database inconsistencies, system configuration problems, or issues with the SAP Gateway itself.
  Transport Issues: If roles were transported from one system to another, there may be inconsistencies or errors in the transport process.
  User Master Data: Problems with user master data, such as missing or incorrect entries, can also lead to this error.
  
  Solutions:
  
  Check Role Assignments: Verify that the roles are correctly assigned to the users. You can do this using transaction PFCG to check the roles and their assignments.
  Review Authorizations: Ensure that the necessary authorization objects are included in the roles. You can use transaction SU53 to analyze authorization failures after attempting to perform an action that triggers the error.
  Check Logs: Review the system logs for more detailed error messages. You can check the transaction SLG1 for application logs related to the error.
  Re-run Synchronization: Sometimes, simply re-running the role synchronization process can resolve transient issues. You can do this using transaction /IWFND/MAINT_SERVICE and selecting the relevant service.
  Check for Transport Errors: If the issue arose after a transport, check the transport logs for any errors or inconsistencies.
  System Configuration: Ensure that the SAP Gateway and related components are correctly configured. This may involve checking settings in transaction SPRO or other configuration transactions.
  User Master Data: Verify the user master data for any inconsistencies or missing information. You can use transaction SU01 to check user details.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the error message for any specific patches or updates that may address the issue.
  Documentation: Review the SAP Gateway documentation for best practices on role management and synchronization.
  Community Forums: Consider searching or posting in SAP community forums for additional insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.