/IWFND/CM_COS225 - Virus scan for component &1 was not ok. Internal scan return code: &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_COS -

• Message number: 225

• Message text: Virus scan for component &1 was not ok. Internal scan return code: &2.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message /IWFND/CM_COS225 - Virus scan for component &1 was not ok. Internal scan return code: &2. ?

  The SAP error message /IWFND/CM_COS225 indicates that a virus scan for a specific component has failed. This error typically arises in the context of SAP Gateway services, where files or data being processed are subjected to virus scanning for security reasons.
  Cause:
  
  Virus Scan Failure: The primary cause of this error is that the virus scanning tool (configured in your SAP system) has detected a potential issue with the component specified by &1. The internal scan return code &2 provides additional information about the nature of the failure.
  Configuration Issues: There may be misconfigurations in the virus scanning settings or the integration with the virus scanning tool.
  File Issues: The file being scanned may indeed contain a virus or malware, or it may be corrupted.
  Permissions: The user or service account running the virus scan may not have the necessary permissions to access the files or directories being scanned.
  
  Solution:
  
  Check the Virus Scan Tool: Review the logs of the virus scanning tool to understand why the scan failed. The return code &2 may provide specific details about the failure.
  Review Configuration: Ensure that the virus scanning configuration in SAP is correctly set up. This includes checking the settings in transaction SICF for the relevant service and ensuring that the virus scanning tool is properly integrated.
  Inspect the Component: If the component specified by &1 is indeed suspect, consider running a manual scan using a trusted antivirus tool to verify its integrity.
  Update Virus Definitions: Ensure that the virus scanning tool is up to date with the latest virus definitions, as outdated definitions may lead to false positives or missed detections.
  Permissions Check: Verify that the user or service account has the necessary permissions to access and scan the files in question.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Search for SAP Notes related to virus scanning and the specific error message. SAP frequently updates their knowledge base with solutions to common issues.
  Documentation: Review the documentation for the virus scanning tool you are using to ensure it is configured correctly for integration with SAP.
  System Logs: Check the system logs (transaction SM21) for any additional error messages or warnings that may provide context for the failure.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the /IWFND/CM_COS225 error message.