/IWFND/CM_COS221 - Virus scan profile &1 is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_COS -

• Message number: 221

• Message text: Virus scan profile &1 is not active

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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AnswerBot

• What is the cause and solution for SAP error message /IWFND/CM_COS221 - Virus scan profile &1 is not active ?

  The SAP error message /IWFND/CM_COS221 Virus scan profile &1 is not active typically occurs in the context of the SAP Gateway framework when a virus scan profile is not properly configured or activated. This error is related to the security measures in place to ensure that files being uploaded or downloaded through the SAP system are scanned for potential viruses or malware.
  Cause:
  
  Inactive Virus Scan Profile: The specified virus scan profile (denoted by &1 in the error message) is not active in the system.
  Configuration Issues: The virus scan profile may not be configured correctly, or the settings may not be appropriate for the current environment.
  Missing Virus Scan Software: The required virus scanning software may not be installed or properly integrated with the SAP system.
  Authorization Issues: The user may not have the necessary authorizations to access or activate the virus scan profile.
  
  Solution:
  
  
  Activate the Virus Scan Profile:
  
  Go to transaction code SICF and navigate to the service for the virus scan.
  Check the configuration of the virus scan profile and ensure it is activated.
  You can also use transaction RZ10 to check the profile parameters related to the virus scan.
  
  
  
  Configure the Virus Scan Profile:
  
  Use transaction SICF to create or modify the virus scan profile.
  Ensure that the profile is correctly set up with the appropriate parameters for your environment.
  
  
  
  Check Virus Scan Software:
  
  Ensure that the virus scanning software is installed and properly configured on the server.
  Verify that the SAP system can communicate with the virus scan software.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access and activate the virus scan profile.
  
  
  
  Consult SAP Notes:
  
  Look for relevant SAP Notes that may provide additional guidance or fixes related to this error message. You can search for notes in the SAP Support Portal.
  
  
  
  System Restart:
  
  In some cases, a restart of the SAP system or the relevant services may be required to apply changes.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed instructions on configuring and managing virus scan profiles.
  SAP Community: Engage with the SAP Community forums for discussions and solutions shared by other users who may have encountered similar issues.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to resolve the error message and ensure that the virus scan profile is active and functioning correctly.