/IWFND/CM_CNP040 - Reading information for user '&1' failed; user is not processed

SAP Error Message - Details

• Message type: E = Error

• Message class: /IWFND/CM_CNP -

• Message number: 040

• Message text: Reading information for user '&1' failed; user is not processed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message /IWFND/CM_CNP040 - Reading information for user '&1' failed; user is not processed ?

  The SAP error message /IWFND/CM_CNP040 indicates that there was an issue reading information for a specific user, and the user is not being processed. This error typically occurs in the context of SAP Gateway or OData services when there is a problem with user authorization or user data retrieval.
  Causes:
  
  User Not Found: The user specified in the error message (&1) may not exist in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the requested resources or services.
  User Status: The user might be locked or inactive in the system.
  Configuration Issues: There may be issues with the configuration of the SAP Gateway or the OData service.
  Missing User Data: Required user data might be missing in the user master record.
  
  Solutions:
  
  
  Check User Existence:
  
  Verify that the user exists in the system by checking the user master record (transaction SU01).
  
  
  
  Check User Status:
  
  Ensure that the user is active and not locked. You can check this in the user master record.
  
  
  
  Review Authorizations:
  
  Check if the user has the necessary authorizations to access the OData service. You can use transaction SU53 to analyze authorization issues after the error occurs.
  
  
  
  Check User Roles:
  
  Ensure that the user has the appropriate roles assigned that include access to the required OData services.
  
  
  
  Review Gateway Configuration:
  
  Check the configuration of the SAP Gateway and ensure that the service is properly registered and activated. You can use transaction /IWFND/MAINT_SERVICE to manage services.
  
  
  
  Check for Missing Data:
  
  Ensure that all required fields in the user master record are filled out correctly.
  
  
  
  System Logs:
  
  Check the system logs (transaction SLG1) for any additional error messages or information that might provide more context about the issue.
  
  
  
  Recreate User:
  
  If the user is corrupted or has missing data, consider recreating the user in the system.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Documentation: Review the SAP Gateway documentation for more information on user management and authorization.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.