Message type: E = Error
Message class: /IWFND/CM_CNP -
Message number: 013
Message text: Send error email process terminated with error '&1'
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/IWFND/CM_CNP013 Send error email process terminated with error '&1'
typically occurs in the context of the SAP Gateway framework, particularly when there is an issue with sending error notifications via email. This error can arise due to various reasons, including configuration issues, missing parameters, or problems with the email server.Causes:
- Email Configuration Issues: The SAP system may not be properly configured to send emails. This includes settings in transaction SCOT (SAPconnect) or SMTP settings.
- Missing or Incorrect Email Address: The recipient's email address may be missing or incorrectly formatted.
- Authorization Issues: The user or service account that is trying to send the email may not have the necessary authorizations.
- Network Issues: There may be network connectivity issues preventing the SAP system from reaching the email server.
- Email Server Issues: The email server itself may be down or misconfigured.
Solutions:
Check Email Configuration:
- Go to transaction SCOT and ensure that the SMTP settings are correctly configured.
- Verify that the email sending method is set up properly (e.g., using SMTP).
Verify Email Addresses:
- Check the email addresses being used in the error notification. Ensure they are valid and correctly formatted.
Review Authorizations:
- Ensure that the user or service account has the necessary authorizations to send emails. You may need to check roles and profiles assigned to the user.
Test Email Sending:
- Use transaction SOST to check the status of sent emails. You can also try sending a test email from the SAP system to verify that the email functionality is working.
Check Network Connectivity:
- Ensure that the SAP system can reach the email server. You may need to check firewall settings or network configurations.
Review Email Server Logs:
- If you have access to the email server logs, check for any errors or issues that might indicate why the email could not be sent.
Consult SAP Notes:
- Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.
Related Information:
If the issue persists after following these steps, consider reaching out to your SAP Basis team or SAP support for further assistance.
/IWFND/CM_CNP012 Send error email process completed
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/IWFND/CM_CNP011 Send error email process started
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/IWFND/CM_CNP014 Notification message
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/IWFND/CM_CNP015 Time restriction is mandatory
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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