/ISDFPS/WM01224 - Unknown customer entered

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/WM01 -

• Message number: 224

• Message text: Unknown customer entered

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message /ISDFPS/WM01224 - Unknown customer entered ?

  The SAP error message /ISDFPS/WM01224 Unknown customer entered typically occurs in the context of the SAP IS-DFPS (Industry Solution for Defense Forces and Security) module, particularly when dealing with customer-related transactions or data entries. This error indicates that the system cannot recognize the customer ID or number that has been entered.
  Causes:
  
  Incorrect Customer ID: The customer ID entered may be incorrect or misspelled.
  Customer Not Created: The customer may not have been created in the system yet.
  Data Synchronization Issues: There may be issues with data synchronization between different systems or modules.
  Authorization Issues: The user may not have the necessary permissions to access the customer data.
  Inactive Customer: The customer may have been marked as inactive or deleted in the system.
  
  Solutions:
  
  Verify Customer ID: Double-check the customer ID for any typos or errors. Ensure that the correct format is being used.
  Create Customer: If the customer does not exist, create a new customer record in the system.
  Check Customer Status: Ensure that the customer is active and not marked as inactive or deleted.
  Data Consistency Check: Run consistency checks or reports to ensure that customer data is synchronized across the relevant modules.
  Authorization Check: Verify that the user has the necessary authorizations to access customer data. If not, contact your system administrator to obtain the required permissions.
  Consult Documentation: Refer to SAP documentation or help resources for additional troubleshooting steps specific to your version of SAP.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing customer data, such as XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.