Message type: E = Error
Message class: /ISDFPS/SYNC -
Message number: 020
Message text: Could not connect to FTP host &1
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/ISDFPS/SYNC020 Could not connect to FTP host &1
indicates that the system is unable to establish a connection to the specified FTP host. This can occur due to various reasons. Below are some common causes, potential solutions, and related information:Causes:
- Incorrect FTP Hostname or IP Address: The hostname or IP address specified in the configuration may be incorrect.
- Network Issues: There may be network connectivity issues preventing the SAP system from reaching the FTP server.
- Firewall Restrictions: A firewall may be blocking the connection to the FTP server.
- FTP Server Down: The FTP server may be down or not responding.
- Authentication Issues: Incorrect username or password for the FTP server.
- FTP Configuration: The FTP server may not be configured to accept connections from the SAP system.
Solutions:
- Verify FTP Hostname/IP: Check the configuration in SAP to ensure that the FTP hostname or IP address is correct.
- Test Network Connectivity: Use tools like
ping
ortelnet
to test connectivity to the FTP server from the SAP application server.
- Example:
ping <FTP_Hostname>
ortelnet <FTP_Hostname> <FTP_Port>
- Check Firewall Settings: Ensure that the firewall settings on both the SAP server and the FTP server allow traffic on the FTP port (usually port 21 for FTP).
- Check FTP Server Status: Verify that the FTP server is up and running. You can try connecting to it using an FTP client.
- Validate Credentials: Ensure that the username and password used for the FTP connection are correct.
- Review FTP Server Configuration: Check the FTP server settings to ensure it is configured to accept connections from the SAP system's IP address.
- Use Passive Mode: If the FTP server requires passive mode, ensure that this is configured in the SAP settings.
Related Information:
If the issue persists after trying the above solutions, consider reaching out to your network administrator or SAP support for further assistance.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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