/ISDFPS/PM_MBOOK038 - No spool order could be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/PM_MBOOK -

• Message number: 038

• Message text: No spool order could be determined

Self-Explanatory Message

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AnswerBot

• What is the cause and solution for SAP error message /ISDFPS/PM_MBOOK038 - No spool order could be determined ?

  The SAP error message /ISDFPS/PM_MBOOK038 No spool order could be determined typically occurs in the context of the SAP IS-DFPS (Industry Solution for Defense Forces and Security) module, particularly when dealing with printing or output management. This error indicates that the system was unable to find a spool order for the document or report that you are trying to print or process.
  Causes:
  
  Missing Spool Request: The spool request may not have been created due to an error in the print process or configuration.
  Incorrect Output Device Configuration: The output device may not be correctly configured or may not be available.
  Authorization Issues: The user may not have the necessary authorizations to access the spool requests.
  System Configuration Issues: There may be issues with the configuration of the SAP system or the print server.
  Job Scheduling Issues: The job that generates the spool request may not have been scheduled or executed properly.
  
  Solutions:
  
  Check Spool Requests: Go to transaction SP01 to check if any spool requests were created. If there are no spool requests, investigate why the print job did not generate one.
  Verify Output Device: Ensure that the output device is correctly configured in transaction SPAD. Check if the device is active and properly set up.
  Review User Authorizations: Ensure that the user has the necessary authorizations to access and manage spool requests. This can be checked in transaction SU53 or by reviewing the user's roles and authorizations.
  Check Job Logs: If the print job was scheduled, check the job logs in transaction SM37 to see if there were any errors during execution.
  Reconfigure Print Settings: If there are issues with the print settings, consider reconfiguring them or testing with a different output device.
  Contact Basis Team: If the issue persists, it may be necessary to involve the SAP Basis team to check for any underlying system issues or configurations that may be affecting spool processing.
  
  Related Information:
  
  Transaction Codes:
  
  SP01: Spool Request Overview
  SPAD: Spool Administration
  SM37: Job Monitoring
  SU53: Authorization Check
  
  
  Documentation: Refer to SAP Help documentation for IS-DFPS and spool management for more detailed information on configuration and troubleshooting.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.