/ISDFPS/PM_DIS359 - &1 registrations could not be unlocked

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/PM_DIS -

• Message number: 359

• Message text: &1 registrations could not be unlocked

Self-Explanatory Message

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AnswerBot

• What is the cause and solution for SAP error message /ISDFPS/PM_DIS359 - &1 registrations could not be unlocked ?

  The SAP error message /ISDFPS/PM_DIS359 &1 registrations could not be unlocked typically occurs in the context of the SAP Dispute Management module, particularly when dealing with the unlocking of registrations or documents that are currently locked due to various reasons.
  Cause:
  
  Locked Registrations: The registrations or documents you are trying to unlock are currently locked by another user or process. This can happen if another user is editing the same document or if a previous transaction did not complete successfully.
  Authorization Issues: The user may not have the necessary authorizations to unlock the registrations.
  System Errors: There may be underlying system issues or inconsistencies that prevent the unlocking of registrations.
  Database Locks: Sometimes, database locks can occur due to long-running transactions or deadlocks.
  
  Solution:
  
  Check Lock Entries: Use transaction code SM12 to check for lock entries related to the registrations. You can identify the user or process that is holding the lock and take appropriate action.
  Wait and Retry: If the lock is temporary (e.g., another user is editing), wait for the user to finish and then try unlocking again.
  Authorization Check: Ensure that the user has the necessary authorizations to perform the unlock operation. You may need to consult with your SAP security team.
  System Restart: In some cases, a system restart may be necessary to clear any persistent locks or issues.
  Contact SAP Support: If the issue persists, it may be necessary to contact SAP support for further assistance, especially if it appears to be a system error or bug.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view and delete lock entries), SM21 (to check system logs), and SU53 (to analyze authorization issues).
  Documentation: Review SAP documentation related to the Dispute Management module for any specific notes or guidelines regarding registration locks.
  User Training: Ensure that users are trained on proper procedures for handling registrations to minimize the occurrence of locks.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message /ISDFPS/PM_DIS359.