/ISDFPS/PM067 - Cannot determine UPS data; IDoc not processed

SAP Error Message - Details

• Message type: E = Error

• Message class: /ISDFPS/PM -

• Message number: 067

• Message text: Cannot determine UPS data; IDoc not processed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message /ISDFPS/PM067 - Cannot determine UPS data; IDoc not processed ?

  The SAP error message /ISDFPS/PM067 Cannot determine UPS data; IDoc not processed typically occurs in the context of the SAP system when dealing with IDocs (Intermediate Documents) related to the UPS (United Parcel Service) integration. This error indicates that the system is unable to retrieve the necessary UPS data to process the IDoc, which can halt the processing of shipping or logistics-related transactions.
  Causes:
  
  Missing Configuration: The UPS integration may not be properly configured in the SAP system. This includes missing or incorrect settings in the shipping or logistics configuration.
  Data Issues: Required data for the UPS shipment (like address details, shipping method, etc.) may be missing or incorrect in the IDoc.
  Communication Issues: There may be issues with the communication between SAP and the UPS system, such as network problems or incorrect endpoint configurations.
  Authorization Issues: The user or system may not have the necessary authorizations to access UPS data.
  IDoc Structure: The structure of the IDoc may not match the expected format for UPS processing.
  
  Solutions:
  
  Check Configuration: Verify that the UPS integration is correctly configured in the SAP system. This includes checking the settings in transaction codes like SPRO for shipping and logistics.
  Validate IDoc Data: Review the IDoc data to ensure that all required fields are populated correctly. You can use transaction WE02 or WE19 to analyze the IDoc.
  Test Communication: Ensure that the communication between SAP and UPS is functioning correctly. This may involve checking network settings, endpoints, and any middleware that may be in use.
  Review Authorizations: Check the user roles and authorizations to ensure that the necessary permissions are granted for accessing UPS data.
  Consult Logs: Look at the application logs (transaction SLG1) for more detailed error messages that may provide additional context on why the UPS data could not be determined.
  Contact Support: If the issue persists, consider reaching out to SAP support or your technical team for further assistance.
  
  Related Information:
  
  IDoc Processing: Understanding how IDocs are processed in SAP can help in troubleshooting. Familiarize yourself with the IDoc types and segments relevant to UPS.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to UPS integration.
  Documentation: Review the official SAP documentation for UPS integration to ensure compliance with the latest standards and practices.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.