Message type: E = Error
Message class: /ISDFPS/FDP -
Message number: 265
Message text: Error while deleting service offer "&1" (&2): see log
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/ISDFPS/FDP265
typically occurs in the context of managing service offers within the SAP system, particularly in the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that there was an issue while attempting to delete a service offer, and it suggests checking the logs for more detailed information.Cause:
The error can be caused by several factors, including but not limited to:
- Dependencies: The service offer you are trying to delete may have dependencies, such as active subscriptions, linked products, or other related entities that prevent its deletion.
- Authorization Issues: The user attempting to delete the service offer may not have the necessary permissions to perform this action.
- System Configuration: There may be configuration settings or business rules in place that restrict the deletion of certain service offers.
- Data Integrity Issues: There could be data integrity issues or inconsistencies in the database that are preventing the deletion.
Solution:
To resolve the error, you can take the following steps:
- Check Logs: Review the detailed logs as suggested in the error message. The logs will provide more context about why the deletion failed.
- Check Dependencies: Ensure that there are no active subscriptions or dependencies linked to the service offer. You may need to deactivate or delete these dependencies first.
- User Authorization: Verify that the user has the necessary authorizations to delete service offers. If not, you may need to adjust the user roles or permissions.
- Consult Configuration: Review the configuration settings related to service offers to ensure that there are no restrictions preventing deletion.
- Data Consistency Check: Run data consistency checks to identify and resolve any integrity issues in the database.
- Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
Related Information:
/ISDFPS/
related transactions.By following these steps, you should be able to identify the root cause of the error and take appropriate action to resolve it.
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SAP messages fall into 3 different categories: Error messages
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