/IPRO/DBMC302 - Cannot retrieve document GUID

SAP Error Message - Details

• Message type: E = Error

• Message class: /IPRO/DBMC -

• Message number: 302

• Message text: Cannot retrieve document GUID

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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AnswerBot

• What is the cause and solution for SAP error message /IPRO/DBMC302 - Cannot retrieve document GUID ?

  The SAP error message /IPRO/DBMC302 Cannot retrieve document GUID typically occurs in the context of document management or when working with the SAP ArchiveLink interface. This error indicates that the system is unable to retrieve the GUID (Globally Unique Identifier) for a document that is expected to be present in the database or document management system.
  Causes:
  
  Missing Document: The document associated with the GUID may not exist in the database or the document management system.
  Incorrect Configuration: There may be issues with the configuration of the ArchiveLink or document management settings.
  Database Issues: There could be problems with the database connection or integrity issues within the database.
  Authorization Issues: The user may not have the necessary permissions to access the document or the document management system.
  Corrupted Data: The data related to the document may be corrupted or improperly indexed.
  
  Solutions:
  
  Check Document Existence: Verify if the document is indeed stored in the system. You can do this by checking the document repository or using transaction codes related to document management.
  Review Configuration: Ensure that the ArchiveLink configuration is set up correctly. Check the settings in transaction OAC0 (ArchiveLink settings) and ensure that the document types and storage settings are properly configured.
  Database Integrity Check: Perform a database integrity check to ensure that there are no issues with the database. This may involve running specific database tools or transactions to check for inconsistencies.
  User Authorizations: Check the user authorizations to ensure that the user has the necessary permissions to access the document. This can be done through transaction SU01 (User Maintenance) and reviewing the roles and authorizations assigned to the user.
  Re-indexing: If the document is present but not retrievable, consider re-indexing the document management system or the relevant database tables.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation related to ArchiveLink and document management for best practices and configuration guidelines.
  Community Forums: Consider searching or posting on SAP community forums or platforms like SAP Community, Stack Overflow, or other SAP-related discussion boards for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.