Message type: E = Error
Message class: /IPRO/DBMC -
Message number: 047
Message text: Cannot complete external document collaboration
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message
/IPRO/DBMC047 Cannot complete external document collaboration
typically occurs in the context of SAP Document Management System (DMS) or when using SAP's collaboration features with external documents. This error can arise due to various reasons, including configuration issues, authorization problems, or connectivity issues with external systems.Possible Causes:
- Authorization Issues: The user may not have the necessary permissions to access or collaborate on the external document.
- Configuration Problems: Incorrect settings in the SAP system or in the external system that is being integrated.
- Network Issues: Problems with network connectivity that prevent communication between SAP and the external document repository.
- Document Locking: The document may be locked by another user or process, preventing collaboration.
- External System Errors: The external system may be down or experiencing issues that prevent collaboration.
Solutions:
- Check Authorizations: Ensure that the user has the necessary authorizations to access and collaborate on the external document. This can be done by reviewing the user's roles and permissions in SAP.
- Review Configuration: Verify the configuration settings for document collaboration in both SAP and the external system. Ensure that all necessary parameters are correctly set.
- Network Connectivity: Check the network connection between SAP and the external system. Ensure that there are no firewalls or other network issues blocking access.
- Document Status: Check if the document is locked or in use by another user. If so, wait until it is available for collaboration.
- External System Health: Verify that the external system is operational and not experiencing any outages or errors. Contact the support team for the external system if necessary.
- SAP Notes and Support: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
Related Information:
By following these steps, you should be able to identify and resolve the issue causing the /IPRO/DBMC047 Cannot complete external document collaboration
error in SAP.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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