IM480 - Notification & still being updated

SAP Error Message - Details

• Message type: E = Error

• Message class: IM - Maintenance notifications

• Message number: 480

• Message text: Notification & still being updated

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Wait for a moment and then try to select the PM notification again.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message IM480 - Notification & still being updated ?

  The SAP error message IM480 ("Notification & still being updated") typically occurs when a user attempts to access or modify a notification that is currently being processed or updated by another user or system process. This can happen in various SAP modules, particularly in the context of Plant Maintenance (PM) or Quality Management (QM).
  Cause:
  
  Concurrent Access: Another user or background job is currently updating the notification.
  Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. If a notification is locked by another session, you will receive this error when trying to access it.
  Long-running Processes: If a process is taking longer than expected, it may hold the lock on the notification for an extended period.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for a few moments and then try to access the notification again. The lock may be released once the other user or process completes its task.
  Check for Active Sessions: Use transaction code SM12 to check for active locks. You can see which user or process is holding the lock on the notification. If you have the necessary authorizations, you can release the lock, but this should be done with caution to avoid data inconsistencies.
  Communicate with Users: If you identify that another user is working on the notification, communicate with them to understand when they expect to finish.
  Review Background Jobs: If a background job is causing the lock, you may need to check the job status in transaction SM37 and see if it can be optimized or if it can be stopped if it is not needed.
  System Performance: If this issue occurs frequently, it may be worth investigating the overall performance of the SAP system to ensure that processes are completing in a timely manner.
  
  Related Information:
  
  
  Transaction Codes:
  
  SM12: To view and manage locks.
  SM37: To check the status of background jobs.
  IW21, IW22, IW23: To create, change, and display notifications in PM.
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  
  
  User Training: Ensure that users are trained on how to properly manage notifications and understand the implications of concurrent access.
  
  
  If the problem persists after trying the above solutions, it may be necessary to consult with your SAP Basis team or SAP support for further assistance.