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Message type: E = Error
Message class: IM - Maintenance notifications
Message number: 461
Message text: Check print control, return code &
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).
Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.
You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.
The SAP error message IM461, which states "Check print control, return code &," typically occurs in the context of printing documents or forms in SAP. This error indicates that there is an issue with the print control settings or the configuration of the output device.
Causes:
- Incorrect Output Device Configuration: The output device may not be properly configured in SAP, leading to issues when trying to print.
- Missing Print Control Settings: The print control settings for the document type you are trying to print may not be set up correctly.
- Authorization Issues: The user may not have the necessary authorizations to print from the specified output device.
- Network Issues: There may be network connectivity issues between the SAP system and the printer.
- Printer Status: The printer may be offline, out of paper, or experiencing other hardware issues.
Solutions:
Check Output Device Configuration:
- Go to transaction code SPAD (Spool Administration) and verify the configuration of the output device.
- Ensure that the device type, host spool access method, and other settings are correctly configured.
Review Print Control Settings:
- Check the print control settings for the specific document type you are trying to print. This can usually be done in the customizing settings (transaction SPRO).
- Ensure that the print control is correctly defined for the relevant application.
Verify User Authorizations:
- Ensure that the user has the necessary authorizations to print to the specified output device. This can be checked in transaction SU01 (User Maintenance).
Check Printer Status:
- Physically check the printer to ensure it is online, has paper, and is functioning correctly.
- You can also check the printer status in the SAP system using transaction SP01 (Spool Request).
Test Print Functionality:
- Try printing a test page or a simple document to see if the issue persists. This can help isolate whether the problem is with the specific document or the printer itself.
Consult SAP Notes:
- Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
Related Information:
Transaction Codes:
Documentation: Refer to SAP Help documentation for more details on print control and output device configuration.
If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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