/IAM/OBJECT_INT023 - Digital signature Customizing is inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: /IAM/OBJECT_INT -

• Message number: 023

• Message text: Digital signature Customizing is inconsistent

Self-Explanatory Message

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AnswerBot

• What is the cause and solution for SAP error message /IAM/OBJECT_INT023 - Digital signature Customizing is inconsistent ?

  The SAP error message /IAM/OBJECT_INT023 indicates that there is an inconsistency in the customizing settings related to digital signatures in the Identity Access Management (IAM) module. This error typically arises when the configuration for digital signatures is not properly set up or is missing certain required elements.
  Cause:
  
  Missing Configuration: The digital signature settings may not be fully configured in the system.
  Inconsistent Settings: There may be conflicting or incomplete entries in the customizing tables related to digital signatures.
  Transport Issues: If the customizing settings were transported from one system to another (e.g., from development to production), there may have been issues during the transport process that led to inconsistencies.
  Version Mismatch: The version of the IAM component may not be compatible with the current configuration settings.
  
  Solution:
  
  
  Check Customizing Settings: 
  
  Navigate to the customizing settings for digital signatures in the IAM module. Ensure that all required fields are filled out correctly and that there are no missing entries.
  Use transaction code SPRO to access the customizing settings and verify the configuration.
  
  
  
  Consistency Check:
  
  Use transaction code SE11 to check the relevant database tables for digital signatures. Look for any inconsistencies or missing entries.
  You can also use transaction SICF to check the service configuration related to digital signatures.
  
  
  
  Transport Management:
  
  If the issue arose after a transport, check the transport logs for any errors or warnings that might indicate what went wrong.
  Re-transport the customizing settings if necessary, ensuring that all dependencies are included.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for IAM and digital signatures to ensure that all necessary steps have been followed during configuration.
  
  
  
  SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  System Update:
  
  Ensure that your SAP system is up to date with the latest support packages and patches, as these may contain fixes for known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SICF (HTTP Services).
  Documentation: Review the SAP Help Portal for IAM and digital signature configuration guides.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the /IAM/OBJECT_INT023 error message.