/IAM/INTEGRATION121 - Jump destination could not be determined (ID mapping error)

SAP Error Message - Details

• Message type: E = Error

• Message class: /IAM/INTEGRATION -

• Message number: 121

• Message text: Jump destination could not be determined (ID mapping error)

Self-Explanatory Message

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AnswerBot

• What is the cause and solution for SAP error message /IAM/INTEGRATION121 - Jump destination could not be determined (ID mapping error) ?

  The SAP error message /IAM/INTEGRATION121 Jump destination could not be determined (ID mapping error) typically occurs in the context of Identity Management (IDM) or when integrating different systems within the SAP landscape. This error indicates that the system is unable to determine the appropriate destination for a user or entity due to issues with ID mapping.
  Causes:
  
  
  Missing or Incorrect ID Mapping: The most common cause is that the ID mapping configuration is either missing or incorrectly set up. This can happen if the source and target systems do not have a proper mapping of user IDs or other identifiers.
  
  
  Configuration Issues: There may be issues in the configuration of the integration settings, such as incorrect parameters or missing entries in the relevant tables.
  
  
  Data Inconsistencies: If there are inconsistencies in the data between the source and target systems, such as missing users or incorrect attributes, this can lead to mapping errors.
  
  
  Authorization Issues: The user or service account executing the integration may not have the necessary authorizations to access the required data or perform the mapping.
  
  
  Solutions:
  
  
  Check ID Mapping Configuration:
  
  Review the ID mapping configuration in the SAP Identity Management system. Ensure that all necessary mappings between source and target systems are correctly defined.
  Verify that the mapping rules are correctly set up to handle the specific user IDs or attributes being processed.
  
  
  
  Validate Data Consistency:
  
  Ensure that the data in both the source and target systems is consistent. Check for missing users or discrepancies in user attributes that could affect the mapping.
  
  
  
  Review Integration Settings:
  
  Check the integration settings and parameters in the relevant configuration transactions (e.g., in the IDM configuration or in the relevant integration framework).
  Ensure that all necessary connections and endpoints are correctly configured.
  
  
  
  Check Authorizations:
  
  Verify that the user or service account executing the integration has the necessary authorizations to access the required data and perform the mapping.
  
  
  
  Logs and Traces:
  
  Review the application logs and traces for more detailed error messages or warnings that could provide additional context about the issue.
  Use transaction codes like SLG1 (Application Log) to check for any related logs that might give more insight into the error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of the IDM or integration framework you are using. There may be known issues or patches available.
  
  
  
  Testing:
  
  After making changes, perform tests to ensure that the ID mapping works as expected and that the error does not recur.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.