Message type: E = Error
Message class: /GSINS/TR_COM_MSG -
Message number: 034
Message text: No claims match the selection criteria; change the selection criteria
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.
Unfortunately, there isn't any extra information in this error notice.
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The SAP error message
/GSINS/TR_COM_MSG034
indicates that no claims match the selection criteria you have specified in your transaction or report. This typically occurs in the context of claims management or insurance processing within the SAP system.Cause:
- Incorrect Selection Criteria: The most common cause is that the filters or selection criteria you have set (such as date ranges, claim status, or other parameters) do not match any existing claims in the system.
- Data Entry Errors: There may be typographical errors in the input fields, leading to no results being found.
- Claims Not Yet Processed: If you are looking for claims that have not yet been processed or entered into the system, they will not appear in the results.
- Authorization Issues: Sometimes, the user may not have the necessary authorizations to view certain claims, leading to no results being displayed.
- Data Synchronization Issues: If the system is not updated or synchronized properly, it may not reflect the latest claims data.
Solution:
- Review Selection Criteria: Double-check the selection criteria you have entered. Ensure that they are correct and relevant to the claims you are trying to retrieve.
- Broaden the Criteria: If possible, try to broaden the selection criteria (e.g., expanding date ranges or removing specific filters) to see if any claims appear.
- Check Data Entry: Verify that all data entries are correct and free from typographical errors.
- Consult with Colleagues: If you are unsure about the criteria, consult with colleagues or supervisors who may have more experience with the claims process.
- Check User Authorizations: Ensure that you have the necessary permissions to view the claims you are trying to access.
- System Updates: If you suspect data synchronization issues, check with your IT department or SAP support to ensure that the system is up to date and functioning correctly.
Related Information:
If the problem persists after trying the above solutions, it may be beneficial to contact your SAP support team for further assistance.
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SAP messages fall into 3 different categories: Error messages
(message type = E), Warnings (W) or Informational (I) messages.
An error message will prevent you from continuing your work - it is a hard stop and you need to fix the error before you can proceed. A warning message will stop your work, however, you can then bypass the warning by pressing the Enter key on your keyboard. That said, it is still good practice to investigate the cause of the warning message and address it. An information message will not stop your work and is truly just for informational purposes.
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